Flight delay and cancellation insurance

This policy provides financial protection in the event of a flight delay or cancellation for reasons specified in the insurance terms

What does the policy cover?

Compensation for flight delays of 4 hours or more — reimbursement of expenses for meals, accommodation, or transportation if the flight is delayed for the period specified in the policy.

Compensation for flight cancellation — reimbursement of actual expenses for tickets or their rebooking if the flight is canceled by the carrier.

Coverage of additional expenses — reimbursement of costs related to forced waiting (e.g., hotel stay or transfer to another airport).

IMPORTANT:

Keep all documents and confirmations — they are required for compensation.

In case of a delay exceeding the specified time, always request written confirmation from the airline representative.

What is not covered?

Flight delay or cancellation due to scheduled maintenance or planned changes in the timetable.

Delay or cancellation of business aviation, charter flights, etc.

Cases where the passenger missed the flight due to their own fault.

Being under the influence of alcohol, drugs, or toxic substances.

Overbooking

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In case of an insured event:

In case of an insured event:

Notify the insurance company by any convenient method as soon as possible.
Keep and provide: boarding passes; official written confirmation of the delay or cancellation from the carrier; receipts and payment confirmations for incurred expenses.
Submit a claim application and wait for compensation.

Choose the most convenient registration method

Online

Fill in the required information and pay online.

By phone

Call the call center at 1166.

At the company's offices

Come to the nearest office and fill out the information.

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