Has an insured event occurred?
Choose your policy type: we will tell you what to do and which documents you need.
Emergency help: 1166
Check your claim status
What stage is your claim at?The status and payment date are in your personal account.
Check status What to do at the scene
- Make the scene safeStop the car and set up a warning triangle. If anyone is injured, call 103.
- Call the traffic policeDial 102. The report drawn up at the scene will be needed for the payment.
- Photograph everythingDamage, licence plates and the overall scene: photos and video, before any repairs.
- Notify GROSSCall 1166: we will tell you what to do next.
You may also need
Office addressesFind the nearest GROSS office to submit your claim documents. The page lists branch addresses, phone numbers and opening hours.European accident statement formPrint the form in advance and keep it in your car. Both parties fill it in and sign it at the scene — you will need it for your claim.Person responsible for reviewing appeals on insurance claim paymentsIn accordance with the order of the Chairman of the Management Board of JSC «GROSS INSURANCE COMPANY», the First Deputy Chairman of the Management Board, Rakhmatullaev Azamat Jalolitdinovich, has been appointed as the person responsible for monitoring the review of appeals from individuals and legal entities regarding insurance indemnity payments.