About company

GROSS INSURANCE has been operating since November 2011, on the basis of a license from the Ministry of Finance of the Republic of Uzbekistan for all 17 classes of insurance in voluntary and compulsary types. Over the years of its performance, GROSS INSURANCE has been actively developing and confidently moving towards its goals. The Company has gained unique experience and gained strong confidence in its strength. Thousands of people and business enterprises show their commitment to our Company in protection of their interests, which serves as a confirmation of customers' confidence in the reliability of our Company.

1 million +

grateful customers

100 +

insurance products

8 years

in the market

Uz A++

highest level of reliability

Our team

Our team consists of more than 450 highly qualified specialists in the field of insurance, finance, audit and actuarial science.

Company history

Company establishment; Obtaining a license from Ministry of Finance of the Republic of Uzbekistan for insurance activities; Company relocation to a new building.

Obtaining a rating of financial reliability “uzB +” (IRA “SAIPRO”); 15th position in the ranking of insurers of Uzbekistan in collecting insurance premiums, according to www.mf.uz; conclusion of the first international agreement on cooperation in the field of reinsurance.

Reliability rating upgrade to “uzA” (IRA “SAIPRO”); 13th position in the ranking of insurers of Uzbekistan in collecting insurance premiums, according to www.mf.uz; The highest growth dynamics of the collection of insurance premiums among insurers of the country; Membership in the Fund for guaranteeing payments under Obligatory Motor Third Party Liability Insurance.

Raising the financial reliability rating to “uzA +” (IRA “SAIPRO”); Bringing the authorized capital to the required size and the beginning of reinsurance activities; Joining the Association of Professional Participants in the Insurance Market of Uzbekistan; Recognition as the "Best Partner" of the Tashkent Financial Institute.

1st place among insurers in terms of growth in the collection of insurance premiums in the market of Uzbekistan according to www.mf.uz; 6th position in the ranking of insurers of Uzbekistan in collecting insurance premiums according to www.mf.uz; obtaining a license for the right to carry out insurance activities for all compulsory types of insurance; acquisition of a 100% stake in the authorized capital of Temiryo’l Life LLC and the creation of a new life insurance subsidiary, LLC NEW LIFE INSURANCE, on this basis; "Oltin Soyabon" Public Award in the nomination “Best Insurance Company of the Year”.

The 3rd position in the ranking of insurers of Uzbekistan in collecting insurance premiums, the market share of the Company amounted to 8.6%; implementation of the Quality Management System in accordance with the requirements of ISO 9001: 2015 and obtaining international and national certificates; confirmation of the financial reliability rating at the level of “uzA +” based on the company's performance for 2016 (IRA “Saipro”); opening of the Center for Insurance Payments - the universal division of the Company for the consideration and settlement of insurance claims, which is the latest solution in the insurance market of Uzbekistan; beginning of the round-the-clock Customer Support Center with a single phone number 1166, which can be called from anywhere in Uzbekistan; implementation of an online policy selling system on the updated corporate website of the Company www.gross.uz using the upay.uz and payme.uz payment systems.

The 3rd position in the ranking of insurers of Uzbekistan in collecting insurance premiums (General insurance), the market share of the Company amounted to 9.4%; confirmation of the solvency rating of the Company at the level of “uzA ++” (RA “Ahbor-Reyting”); launching the work of our own professional medical group; launch of the innovative mobile application “Mobile Assistant“ GROSS INSURANCE ”in the insurance market of Uzbekistan; opening of the only Insurance Laboratory in Central Asia. Joint project with TSEU and the Institute for Agricultural Development Leibniz (IAMO) (Germany) project; Chairman of the Supervisory Board of GROSS INSURANCE was awarded the honorary position of Grandmaster of the FALIA Life Insurance Development Fund (FALIA Alumni Grand Master).

The leader of the insurance market of Uzbekistan - 1st place in the ranking for the collection of insurance premiums for direct insurance, 3rd place in the ranking for total income from insurance activities, 1st place in the field of on-line insurance (4 times growth in relation to last year); confirmation of the high level of financial stability “uzA++” The highest financial reliability with a forecast Stable, 1st place in the market in terms of net profit from insurance activities, a diversified investment portfolio, an internationally recognized reinsurance team that solves the most difficult tasks of guaranteeing insurance for the National Air Carrier and large oil and gas and atomic risks; a record number of complaints from the Company's customers was settled - more than 12 thousand insured events and paid over 30 billion, the sum of insurance compensation (growth of 196.11%); the versatility of doing business - the only corporate 24/7 emergency commissioner service on the market, the Gross Sug’urta Olami Training Center for continuous training and professional development of employees, the unique Customer Support Center of the Company receives and processes over 80,000 calls daily; the steady desire to implement social and sponsorship programs for the development of sports in Uzbekistan: an exclusive partnership with the Uzbekistan Hockey Federation to promote the Uzbek hockey club Humo, title sponsorship of the pride of Uzbek chess, international grandmaster Nodirbek Abdusattorov, and the holding of a multi-year International Futsal Tournament and others; an active position in the field of charity and humanitarian projects: Promotions “Give a fairy tale to children”, the simultaneous game “The Champion challenges you”, the social women's forum “I choose life”, the rally “Call of the Ancestors - 2019”, close cooperation with the Youth Center and children with disabilities "Mehrli qo'llar", medical equipment. centers with necessary equipment and many others.

24/7 support

24 hours, 7 days a week, 365 days a year, our customers receive support and high-quality service using a single telephone number 1166 accessible countrywide.

CALL CENTER OPERATORS:

- answer all questions related to the provision of insurance services;

- provide support in the event of an insured event;

- help to choose the optimal insurance program and calculate its cost, extend the insurance policy, and also learn about the results of the consideration of the insurance claim.

Group of emergency commissioners

The company adheres to exceptionally high standards of service quality, therefore a specialized group of emergency commissioners consisting of qualified specialists was created.

EMERGENCY COMMISSIONERS:

- round-the-clock departure to the accident place;

- assist in organisation of emergency aid;

- provide professional advice for further actions of the insured;

- assist in the collection of the necessary documents.

Professional Medical Team

Professional medical group consisting of highly qualified specialists with many years of medical experience guarantees provision of high quality medical services 24/7.

PROFESSIONAL MEDICAL GROUP:

- provide the organization of medical services 24/7;

- provide professional medical advice;

- organizes emergency medical care;

- controls the provision of medical care.